Review the Case: “Some Delegated Research” in Chapter 29. Submit the answers to the question at the end of the case study. APA format.
Case: Some Delegated Research You are manager of biomedical engineering at Central Hospital. You are discussing an information need with and repair records are not revealing the kind of information they need to reveal-the nature of breakdowns your superior, General Services Vice President Peter Gideon. You both agree that your equipment maintenance and failures, maintenance problems, and unique situations encountered-to desigh an effective preventive maintenance program. Gideon asks, "Since we started the department year before last, haven't we kept records of all the work done by you and the technicians?" You respond, "Sure we have, but they won't tell us anything useful without lots of digging. We have nearly 24 months' worth of completed work orders filed in chronological order." Could someone sort through the work orders and separate them by kind of work required? work orders. I guess I could always get my secretary, Sharon, to do it. Just tell her what I want and let her go "I suppose so," you reply, "but I don't have time to do it myself, and both techs are swamped with open about collecting it in her own way." Gideon asks, "Does Sharon know the language? All the work order codes? You might want to provide her with some detailed instructions and maybe even give her a deadline for completion or a schedule for finishing various steps of the project." You answer, "I don't see much point in delegating the job if I'm going to have to do all that work just to get it ready. It ought to be enough for meto give her my objectives,suggest an approach, let her add her own ieet to it, and turn her loose." "Could this become a regular part of her job?" "It should," you state. "Hers or somebody's. Then we could monitor the kinds of information we need rather than having to dig for it like we do now." Gideon states, "Between us we seem to have tossed out three ways of using Sharon on this project." He proceeded to outline the three possibilities as (1) tell her what is wanted and let her do it in her own way; (2) provide her with expected results, a procedure or other instructions, and a schedule or deadline: and [3) tell her what is wanted, recommend an approach, and turn her loose. Questions 1. Assuming Sharon is qualified for the project, what should determine whether you do indeed assign the task to her rather than doing it yourself or looking for another way? 2. Identify the advantages and disadvantages of the three possibilities outlined previously. 3. Which of the three approaches should you most seriously consider following? Why?
