Week 9 Assignment – Case Study: Total Quality Management: The Patient Process at East-Southern Kentucky Community College Medical Clinic Dr. William Jones has been the director of the health center clinic at East-Southern
Week 9 Assignment – Case Study: Total Quality Management: The Patient Process at East-Southern Kentucky Community College Medical Clinic Dr. William Jones has been the director of the health center clinic at East-Southern Kentucky Community College (ESKCC) for about six months. Having been a part of a much larger medical center in the past, he…