Deliverable 04 – Relationship Management Document

Scenario

Recall a time when you were involved with a conflict in the workplace or witnessed a conflict at work. This situation should be one that involves a relationship of some kind (i.e. manager-employee, employee-employee, etc.) where a conflict occurred. Think about how this experience could have been improved if you had a mentor or coach to help you through the situation.

Instructions

Reflect on a conflict experience and how guidance from a mentor or coach could have improved the outcome of that experience. Based on this reflection, create a document that discusses relational dynamics and applies conflict management and relationship-building strategies.  

Include the following in your document on relationship management:

• Discuss the goal of conflict management and relationship management strategies in the workplace.

• What was the conflict and relationship?

• Did you see things the way they really were, or were your eyes open to something else? Was there any bias? Explain.

• How would you have done things differently? Why?

• How did that experience affect other relationships?

NOTE: Be sure to use research from credible scholarly sources to support your answers.

Submission Requirements

• Deliverable should be a minimum of 4 to 5 pages on content and must contain support from the relevant research conducted using credible scholarly sources to support each criterion. This does not include your title page and/or reference page.