Based on the case study “Repairing Customer Satisfaction” Download “Repairing Customer Satisfaction”, develop a 2 – 3 page progress report on your findings for the Board of Directors that includes the following.
For the second assignment, you will continue to use the “Repairing Customer Satisfaction’ Download “Repairing Customer Satisfaction’case study to develop the second of two progress reports. You will access the case study via the link provided and follow the instructions below. Review “Types of Data Analysis” Download “Types of Data Analysis”, for additional information to complete the assignment. Instructions…