This journal entry measures your mastery of ULOs 2.14.

Journal: Course Reflection

In this course you have developed the communication and management skills essential for successfully resolving conflict situations in labor and management practices.

Part 1: Describe the three most important insights you gained from the course.

Part 2: Share your perspective on negotiations. Do you view it more as an art or science? Explain your reasoning.

Submit your response as an attached Word document. Your response must be at least 200 words in length. No references or citations are necessary